Privacy Policy
Your privacy
We respect your privacy and handle personal data lawfully, fairly and transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
You can use this website without providing personal data. Where you choose to share information, it will be used only as described in this policy.
If you have a concern, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator.
What data we collect
We may collect the following information:
• Identity and contact details (such as name, email address and phone number)
• Technical data (IP address, browser type, device and pages viewed)
• Transaction and payment data (processed securely by third parties)
• Communications sent to us (emails, forms, feedback)
• Marketing preferences
We only collect data that is relevant and necessary.
How we collect your data
We collect data when you:
• Contact us via forms, email or phone
• Use our website
• Make an enquiry or purchase
• Attend an event or request information
Some technical data is collected automatically through cookies and similar technologies.
Why we use your data
We use personal data to:
• Provide and manage our services
• Respond to enquiries and communications
• Meet legal and regulatory obligations
• Improve our website and services
• Send marketing communications where permitted
Legal bases for processing
We process personal data using one or more of the following legal bases:
• Your consent
• Performance of a contract
• Legal obligation