Websytz | Privacy Policy

Your information

I take your privacy seriously and will only ever collect, keep, use or share your data where you have given me your consent or if I am legally obliged to do so.

This Privacy Policy sets out how I comply with data protection requirements, and any changes to this Statement will be posted on this website. I have structured my website so that, in general, you can visit the website without identifying yourself or revealing any personal information. Once you choose to provide me with any information by which you can be identified, it will only be used in accordance with this Privacy Policy.

If you have any questions about this Privacy Policy, please contact me by post or email at the following addresses.

Websytz, 4 Wicklewood Rise, Wicklewood WYMONDHAM, Norfolk NR18 9QW

Email: nickpye@websytz.co.uk

If you feel cause to complain, I would be grateful if you would raise it with me in the first instance; however, you have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues.

Other websites

My website may contain links to enable you to visit other third-party websites more easily. Once you have used these links to leave my website, you should note that I have no control over that other website or the data it may collect and use. Therefore, I cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites. This Privacy Policy does not govern such sites. You should exercise caution and look at the Privacy Policy applicable to the website in question.

What information do I collect, and when

I receive, collect and store any information you enter on my website or provide me in any other way.

In addition, I collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.

I also collect personally identifiable information (including name, email, password, and messages), payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you attend one of my events, you may choose to provide me with your personal information (name, email address, mailing address) to let me know your interests so that I can send you information in the future. By doing so, you are giving me permission to enter your details into my systems on your behalf.

Why I collect information

I collect personal and non-personal information for the following purposes:

To comply with any applicable laws and regulations.
To provide my products and services;
To provide ongoing customer assistance;
To be able to contact my visitors and users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which my business partners or I may use to provide and improve my respective services;

How your personal information is collected

I use various methods to collect data from you, including:

Direct interactions:
You may give me your identity, contact and financial data by filling in forms or by corresponding with me by post, phone, email or otherwise. This includes personal data you provide when you:

apply for my products or services;
create an account on my website;
request marketing to be sent to you;
enter a competition, promotion or survey;
give me feedback or contact me.

Automated technologies or interactions:

As you interact with my website, I will automatically collect Technical Data about your equipment, browsing actions and patterns. I collect this personal data by using cookies and other similar technologies. I may also receive Technical Data about you if you visit other websites employing such cookies. Please see below for more information on how I use cookies.

My website is hosted on the Wix.com platform. Wix.com provides me with a platform that enables me to sell my products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by my business adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by my store and its service providers.

How I use your personal data

I may contact you for various reasons, including your financial transactions; the resolution of disputes; technical matters, your views and opinions; to send updates about my company, applicable national laws, and any issues or agreements that exist between us. For these purposes, I may contact you via email, telephone, text messages, and postal mail.

Sharing your information

I will not sell, distribute or lease your personal information to third parties unless I have your permission or am required by law. When you provide any information online, you should look for the boxes on the user details registration page.

Correcting inaccurate information

You may request details of personal information which I hold about you under previous and current data protection legislation (and in particular, the General Data Protection Regulations (the GDPR). Requested information will be provided free of charge unless the volume of information justifies charging a reasonable fee (based on the administrative cost of supplying the requested data) or if the request is a repeat request. Each of these types of cases will be considered individually.

If you would like a copy of the information held on you, please write to:

Websytz, 4 Wicklewood Rise, Wicklewood WYMONDHAM, Norfolk NR18 9QW

Email: nickpye@websytz.co.uk

If you believe that any information I am holding on you is incorrect or incomplete, please write or e-mail me as soon as possible to the above address. I will promptly correct any information which is found to be incorrect.

Questions about your personal information

If you would like to: discuss, access, correct, amend or delete any personal information I have about you, you are invited to contact me at:

Websytz, 4 Wicklewood Rise, Wicklewood WYMONDHAM, Norfolk NR18 9QW

Email: nickpye@websytz.co.uk

Withdrawal of consent to use personal data

You have the right to withdraw consent to marketing at any time by contacting me.

If you no longer want me to process your personal data for marketing purposes, please contact me at:

Websytz, 4 Wicklewood Rise, Wicklewood WYMONDHAM, Norfolk NR18 9QW

Email: nickpye@websytz.co.uk

This will not apply to personal data provided to me as part of my service commitment to you.

Data Retention

I will only retain your personal data for as long as reasonably necessary to fulfil the purposes for which I collected it, including the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. I may retain your personal data for a longer period in case of a complaint or if I reasonably believe there is a prospect of litigation concerning my relationship with you.

To determine the appropriate retention period for personal data, I consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which I process your personal data and whether I can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements. By law, I have to keep basic information about my customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

In some circumstances, you can ask me to delete your data. In some circumstances, I will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes. I may use this information indefinitely without further notice to you.

I reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this Statement, I will notify you here that it has been updated so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it.

How I use cookies

A cookie is a piece of text which is placed on your computer's storage device (hard drive, solid-state drive etc.). On accessing my website for the first time, you will be asked to approve the use of cookies. Once you agree, your browser adds that text in a small file.

Cookies are used to:

respond to you as an individual (for example, remember that you have visited my site previously)
help analyse web traffic

Through the use of cookies, a web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. For example, when you visit an electronic store, a cookie makes it easier to shop by allowing you to place things into a shopping basket; the basket itself is not the cookie; the cookie is placed on your hard drive and keeps track of your basket versus others in use at the same time.

Overall, cookies help me provide you with a better website by enabling me to monitor which pages you find useful and which you do not. A cookie in no way gives me access to your computer or any information about you other than the data you choose to share with me. Additionally, you may use your internet browser to notify you of cookie placement requests, decline cookies, and delete them from your computer.

My website may use the following cookies:

Google Analytics

Google Analytics cookies collect information on how visitors use my website, including details of the site, where the visitor has come from, and the total number of times a visitor has been to my website. I use this information to improve my website and enhance the user experience.

Google Ads

Google Ads Cookies provide targeted advertising based on your interaction with my website. I may show you adverts on other sites because you have shown an interest in certain products or services of mine (known as Remarketing – see my policy below). I may also use Google Ads Cookies to track conversions so that I can understand how my Google Advertising is performing to tailor them to my audience better.

Social media (e.g. LinkedIn, Twitter, Facebook, Instagram, TikTok, Snapchat, YouTube, Pintrest etc.)

I use social media cookies to understand how my social presence drives traffic to my website and how users interact with my website. I also track how my social media posts are performing to tailor them to my audience better.

Remarketing Policy

I may use a Google remarketing cookie on my website – this allows me to collate lists of visitors who have visited my website and show tailored, targeted adverts to them at a later date. Third-party vendors, including Google, use cookies to serve advertisements based on someone’s past visits to my website. Any data collected will be used in accordance with my Privacy policy and Google’s privacy policy. You may opt out of the remarketing cookie by visiting your Google’s Ad Settings.

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